Help & Information
Please see if your problem is solved by viewing the general information and the F.A.Q.
If you still need help then please email the site with your query using the "contact site" page.
To access your purchased Choreography and eBooks:
Choreography you have purchased for online viewing, together with any eBooks, can be accessed from the "My C2Go Online" menu item that is in the menu bar at the top of every page.
File sizes:
The sizes of the choreography file vary from 2.5Mb to 20Mb. You can see these sizes in the video detail page just below the description.
Download speeds:
If you have a broadband connection (cablemodem, ADSL, etc.) then you should have no problems viewing and downloading the choreography. Users with dial up telephone line connections will have to wait longer.
Broadband examples
| Choreography Size | Time to start playing when viewing online | Time to complete a download |
| 18Mb | Up to 1 Minute | Up to 20 Minutes |
| 5Mb | Up to 1 Minute | Up to 5 Minutes |
| 1Mb (previews) | Up to 1 Minute | Up to 1 Minute |
Dial up phone line examples:
| Choreography Size | Time to start playing when viewing online | Time to complete a download |
| 18Mb | Up to 5 Minutes | Up to 1.5 Hours |
| 5Mb | Up to 5 Minutes | Up to 25 Minutes |
| 1Mb (previews) | Up to 5 Minutes | Up to 5 Minutes |
Please note that these are estimated times which will vary according to the size of your connections, how busy your ISP (Internet Service Provider) is, how busy the Internet is, whether you are downloading anything else or browsing the web at the same time.
Just bear in mind that you may need a little patience because these are large files!
View or download:
If you want to view the video many times, then the best thing will be to download it to your PC. If you have a fast Internet connection you don't need to worry too much about this, however, we all know that sometimes the Internet is very slow so it may be best to guard against these occasions and download.
You can always view the file online once you have downloaded it.
Choreography in the post:
You may have a very slow Internet connection, or maybe you just want to be able to carry your CDs around with you. We can send you the choreography in CD form - which can be played on any PC or a Video CD player. We make a charge for the materials, time and postage. Add the items to your basket and when you view your basket you can add delivery. You will recieve a confirmation email when the CD has been shipped to you.
New choreography - how often & how advertised:
Choreography is added to the site on a regular basis - at least one per month but usually many more. All videos added within the last 30 days are listed on the home page.
Event venues:
Currently all events are held in the U.K. only. Rachel Holmes runs very upbeat and well attended classes around the country. Do book well ahead as these are popular events. See what is coming up and book an event.