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  • Contact

    If you need further support please submit a ticket by visiting our support website https://help.rachelholmes.com/ and one of our team will get back to you as soon as possible

     

    Office Number 07976 268672 

     

    Please note we are contactable during UK office hours. Please check the FAQ’s section of the site as you may find the answer to your question on this page.

    If you need further support please submit a ticket by visiting our support website https://help.rachelholmes.com/ and one of our team will get back to you as soon as possible

     

    If you need further support please submit a ticket by visiting our support website https://help.rachelholmes.com/ and one of our team will get back to you as soon as possible

    Please send any returns to:

     

    351 Cromford Road
    Langley Mill
    Nottinghamshire
    NG16 4HA
    United Kingdom

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    54 thoughts on “Contact”

    1. Hi Rachel, I had a lot of choreography downloads. Just logged in tonight (haven’t logged in for a long time), and I seem to have lost all my downloads? Is there anyway I’m able to retrieve them as I never saved them to hard drive 🙁 Thanks Kelly

      1. Hiya rachel , I’m looking to do the level 3 matwork pilates diploma , I did an international fitness and sports therapy diploma level 3 many years ago , would this cover any if the elements in your course or would they have to be repeated,
        Thankyou

    2. Hi Rachel It’s been a long time but can you enlighten me to where the packages I brought some time ago? One was Back Care online, another was Pilates package for ideas. I’m a bit confused!!
      Tracey Amis

    3. Hello, I have signed up for the September Level 3 pilates. Online stuff all ok but was wondering when I receive the Active IQ manual and online info? Thanks, Katie

    4. Hi Rachel et al – I’ve just ordered a Large FP T-shirt, but if there are any available, could you please send an XL instead? My order number is 45827. Thank you xxx

    5. Hi, due to the current circumstances my mum and I are both at home together and would love to do it! We will be using the same laptop and resources ect, would we need to pay for two sets, we are wanting to do the L3 Virtual training pilates course on the 24th of April? x

    6. Hi,
      I would like to have a break from my membership how do I cancel my monthly subscription.?
      According to here j gave no subscription but I pay monthly
      Thanks
      Heather Irwin
      Thanks
      Heather Irwin

      1. Lauren Smedley

        Hey if you would like a break you are best to “pause ” your subscription in your members area. If you cancel on FP VIP you will be taken back to the beginning when you sign up again.

    7. Hi I’ve been trying all last week to book on for activation band workshop with no luck something kept going wrong and now I can’t book at all, any chance of another if this is full maybe

    8. Hi, am i still able to book on to the Sit Fitness zoom course today? I have a zoom account and have always hosted so far, not joined a meeting. I will have to use my ipad and don’t get e-mails or messages on this. If you send me the meeting ID and password will I be able to log on through my account do you know. Many thanks.

    9. Lisandra Sanchez Cros

      Hi, I have booked for the online workshop how to launch a successful community classes…… I got the confirmation email fir my order, but no link or schedule, where do I found the workshop, watch it, download it?

      Thanks

    10. Marilyn Morgan

      Hi Rachel, I have booked in for the back care course but won’t be able to view on Friday 17th July, I assume I can get this on-line to view later?

    11. Hi Lauren I recently purcchased the replay of Seniors Strength & Safe Foam Rolling For Older Adults but when I click on it it says error. Could you please advise many thanks best wishes Karen

    12. I haven’t received the video recording for Retro Aerobics which I purchased but wasn’t able to view live . Will it be coming to my membership soon . Many thanks.

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